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Members are required to direct their providers to pre-notify Medi-Share for any of the following treatments to be eligible for sharing:

  • Inpatient hospitalizations
  • Non-emergency surgeries
  • Elective cardiac procedures
  • Cancer diagnosis or treatment (including medication)
  • Organ/tissue transplant services
  • Specialty medications (including infusions/injections given at home or in a doctor's office) require pre-notification to Navitus at 1.833.837.4306

Providers pre-notify online at MyChristianCare.org/ForProviders or by calling (321) 308-7777. To expedite the pre-notification process, providers should include applicable medical records.

In the event of emergency/urgent care, the Member or provider needs to provide notification within 72 hours of when care was given. 

Pre-notification of medical bills does not guarantee eligibility or sharing.

To pre-notify or to check member or service eligibility, use our provider portal. 

PROVIDER PORTAL LOGIN                    


Electronic Options: EDI # 59355

  • Eligibility (270/271)
  • Bill Status (276)
  • Bill Submission (837)

For technical assistance with EDI transactions, please contact Change Healthcare at 1-800-845-6592.

Mail Paper HCFAs or UBs:
PO Box 981652
El Paso, TX 79998-1652


Looking for a Medical Provider? Find in-network providers through Medi-Share's preferred provider network, PHCS.


If a pending procedure requires pre-notification, instruct your provider to use the provider portal on this page (mychristiancare.org/forproviders) or download the form below for your provider to complete and submit by fax.

A provider may also call (321) 308-7777 or download, complete and return the Pre-Notification form. To expedite pre-notification, please provide applicable medical records to (321) 722-5135.


Become a Member of Christian Care Ministry and explore the benefits of Medi-Share!