Pre-notification helps us manage and prepare for significant incoming medical bills, and allows us to negotiate on your behalf for greater discounts.

How do I pre-notify?

Your Medi-Share member card instructs providers to visit MyChristianCare.org/ForProviders where they will find the online provider portal.

It’s an easy-to-use, online experience that will let your provider know if your service is eligible for sharing, and will let us know this treatment or procedure is coming so we can negotiate for discounts on your behalf.

If they prefer, your provider may:

• Call (321) 308-7777 to pre-notify, or
• download a pre-notification form and fax to us at (321) 722-5141.

However, they are encouraged to use the online portal as it is most convenient and gives them an immediate response regarding service eligibility.

Pre-notification helps us manage and prepare for significant incoming medical bills, and allows us to negotiate on your behalf for discounts. The guideline change is meant to encourage you to let us know in advance for those reasons. In most cases, your provider is familiar with this process and it is a regular part of what they do when you have an imminent, non-emergency significant procedure or treatment.

Providers can expect the following response times to their pre-notification requests. Please note that medical records must accompany requests that are designated emergent or urgent in order to meet this timeframe.

• Emergent: 24 hours
• Urgent: within 72 hours
• Elective: within 14 days